During this self-paced learning phase, university staff explore how to harness the power of AI to enhance productivity, communication, and decision-making across their day-to-day roles. The track is designed to be hands-on and directly applicable to university operations, from administration to academic support.

Staff begin by learning how to streamline routine tasks using AI-powered tools—automating scheduling, document handling, and customer service. They then dive into generative AI to craft emails, reports, and presentations more efficiently. Through interactive modules, they’ll also develop skills in reading data trends, visualizing insights, and making more informed decisions for their departments.

In addition, practical case studies showcase how AI can optimize campus operations, including managing student data, planning events, and improving service delivery across university functions.